Last updated: 18 August 2026
PCWatch Consulting CC respects your privacy and is committed to processing personal information responsibly and in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African law.
This policy explains how we collect, use, store and protect personal information.
PCWatch Consulting CC
Website: https://pcwatch.cc
Email: [email protected]
Telephone: 031 2089720
Depending on how you interact with us, we may collect information including your name and surname; email address; telephone number; organisation or employer; billing information; transaction and payment references; programme registrations; training and attendance information; enquiries and correspondence; information supplied as part of a consulting engagement; technical information relating to use of our website; and any other information you voluntarily provide to us.
We aim to collect only information reasonably necessary for the relevant purpose.
Payments may be processed by authorised third-party payment service providers. Where payment processing is performed by such providers, PCWatch does not ordinarily receive or store complete banking or payment-card credentials.
We may receive transaction information such as the amount paid, payment status, transaction reference and information necessary to reconcile or administer the transaction.
We may process personal information to respond to enquiries; register participants for programmes; provide training, mentoring or consulting services; administer customer relationships; issue quotations and invoices; process and reconcile payments; communicate about programmes or services; provide customer support; maintain appropriate business and financial records; improve our services and website; protect our systems and users; comply with contractual obligations; comply with applicable legal and regulatory requirements; and send marketing communications where permitted by law.
Personal information will be processed where there is an appropriate basis for doing so under POPIA and applicable law. Depending on the circumstances, processing may be necessary to perform or conclude an agreement; comply with a legal obligation; pursue a legitimate interest; protect a legitimate interest of the data subject; or act with the consent of the data subject where consent is required.
We do not sell personal information.
Information may be shared where reasonably necessary with service providers that assist us with payment processing, website and cloud hosting, email and communications, accounting and administration, professional services, programme delivery, and information technology services.
We may also disclose information where required or authorised by law. Service providers are expected to process information appropriately and only for authorised purposes.
Some technology or cloud service providers may process information outside South Africa. Where personal information is transferred internationally, we will take reasonable steps to ensure that the transfer is handled in accordance with POPIA's requirements relating to cross-border processing.
PCWatch takes reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse, alteration, disclosure and destruction.
No internet-based system can be guaranteed to be completely secure, but we take reasonable measures appropriate to the nature of the information processed.
Personal information will be retained only for as long as reasonably necessary for the purpose for which it was collected or for a period required by applicable law, contractual requirements or legitimate business purposes.
Information that is no longer required will be securely deleted, destroyed or de-identified where appropriate.
Our website may use cookies and similar technologies necessary for website functionality, security, performance and user experience. Where additional cookies or tracking technologies requiring consent are introduced, appropriate information and choices will be provided.
Subject to POPIA and applicable law, you may have the right to request confirmation of whether we hold personal information about you; request access to your personal information; request correction of inaccurate or incomplete information; request deletion or destruction where permitted; object to certain processing; withdraw consent where processing is based on consent; and lodge a complaint with the Information Regulator of South Africa.
Certain information may need to be retained where required by law or where another lawful basis for retention exists.
Where we send electronic direct marketing communications, we will do so in accordance with applicable law. You may opt out of marketing communications using the unsubscribe mechanism provided or by contacting us.
Transactional or service-related communications may still be sent where necessary to administer an existing relationship or transaction.
We do not intentionally process children's personal information without an appropriate lawful basis or the involvement of a competent person where required by law. Where programmes involve minors, appropriate arrangements will be implemented according to the nature of the programme and applicable legal requirements.
Our website may contain links to third-party websites. PCWatch is not responsible for the privacy practices of independent third parties, and users should review the privacy policies applicable to those services.
Requests or questions concerning personal information or this policy may be submitted to:
Information Officer / Privacy Contact
PCWatch Consulting CC
Email: [email protected]
Telephone: 031 2089720
If you are dissatisfied with how a privacy matter has been handled, you may also exercise any rights available to you under POPIA, including approaching the Information Regulator of South Africa.
We may update this Privacy & POPIA Policy to reflect changes in our services, technology, business practices or legal requirements. The latest version will be published on our website with its effective or last-updated date.
